Refund Policy

Please read the following Refund Policy. By completing an order on Toy Cave Collectibles site, 
you confirm that you understand, accept, and agree to be bound by the terms and conditions of this Agreement. If you do not wish to accept these terms and conditions, you may not wish to place orders on the Toy Cave Collectibles site.

1. WARRANTY INFORMATION

We offer a 30-day warranty on all our products. We understand returns are sometimes a necessary process when products are purchased online. With this understanding, we are happy to provide our customers with a one of the highest level of satisfaction industry wide.

2. DEFECTIVE ITEMS

If you receive a defective item, you may return it within 30 days from receipt of delivery. You will need to contact us. In the body of the message, please reference the item and explain the defect on the item. If the defect is visible, we will require photos sent to us displaying the defect on the item. Please have this information available when contacting us.

If a replacement is desired, the defective item will be replaced upon validation of defect. Please allow 3-4 weeks for processing, 3D printing, inspections, shipping, and delivery.